Privacy Policy
Effective: October 24, 2023At Rigid Mart, we are committed to protecting your personal data across the globe. This policy outlines our practices regarding the collection, use, and disclosure of your information. We comply with major global privacy regulations including GDPR, CCPA, PIPEDA, and the Privacy Act 1988.
What Information We Collect
We collect information to provide better services to all our users. The types of information we collect depend on how you use our products and services.
person
Personal Information
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Personal Information
This includes identifiers such as your name, billing address, shipping address, email address, phone number, and payment information (credit card numbers) when you make a purchase.
devices
Device & Usage Data
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Device & Usage Data
We automatically collect information about your device and how you interact with our website, such as IP address, browser type, operating system, referring URLs, and pages viewed.
cookie
Cookies & Tracking
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Cookies & Tracking
We use cookies and similar tracking technologies to track the activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use & Share Your Information
Order Fulfillment
To process and deliver your orders, manage payments, and provide customer support. We share data with logistics partners (DHL, FedEx) solely for delivery purposes.
Service Improvement
To analyze how our service is used, identify trends, and improve the functionality of our website and product offerings.
Marketing Communications
With your consent, we may send you newsletters and promotional materials. You can opt-out at any time via the unsubscribe link.
Legal Compliance
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Your Global Privacy Rights
Rigid Mart operates globally. Depending on your location, you may have specific rights regarding your personal data. We are committed to facilitating these rights for all our users.
Right to Access
Request copies of your personal data.
Right to Rectification
Correct inaccurate information.
Right to Erasure
Request deletion of your data.
Right to Restrict
Limit how we use your data.
Right to Portability
Transfer data to another organization.
Right to Object
Object to processing for marketing.
International Data Transfers
We may transfer data to countries outside of your jurisdiction (e.g., to the USA or UAE). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) for EU/UK transfers, to protect your privacy.
Have questions about your privacy?
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer (DPO).
Last updated: October 24, 2023. This policy is subject to change. Please review it periodically.